Privacy Policy

Textile Emporium Privacy Statement explains how textileemporium.co.uk (the “Site” or “we”) gathers, uses, and discloses your Personal Information when you browse the Site or make a transaction from it.

CONTACT

If you have any further concerns, want more information about our privacy policies, or want to file a complaint after reading this policy, please reach us by e-mail at info@textileemporium.co.uk

PERSONAL INFORMATION COLLECTION

We gather information about your computer, your interaction with the Site, and the information required to complete your purchases when you access the Site. If you reach us for customer service, we may gather extra information. We refer to any information about a recognisable person (including the information below) as “Personal Information” in this Privacy Policy.

More information about what Personal Information we gather and why can be found in the summary below.

Information about the device

• The purpose of the gathering is to correctly load the Site for you and to conduct analytics on Site traffic to optimise our Site.
• Collection source: When you visit our site, cookies, data files, web beacons, tags, or pixels are routinely collected.
• Personal information collected: web browser version, IP address, time zone, cookie information, sites or goods viewed, search terms, and how you engage with the Site.

Order Specifics

• Purpose of collection: to provide products or services to you to fulfil our contract, to process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, to communicate with you, to screen our orders for potential risk or fraud, and to provide you with information or advertising relating to our products or services when per the preferences you have shared with us.

The data was obtained from you.

• Business-related disclosure: shared with our server.

Name, mailing address, delivery address, and payment details are all gathered as personal information. (including credit card numbers, email addresses, and phone numbers).

Customer service details

The purpose of the gathering is to provide client service.

• Collection source: obtained from you

SHARING PERSONAL INFORMATION

As stated above, we share your Personal Information with service partners to assist us in providing our services and fulfilling our contracts with you. As an example:

We may share your Personal Information to comply with relevant laws and regulations, to react to a subpoena, search warrant, or another lawful request for information we receive, or to defend our rights in other ways.

LEGAL BASE

If you are a citizen of the European Economic Area (“EEA”), we handle your personal information by the General Data Protection Regulation (“GDPR”) on the following legal bases:

• Your agreement; the fulfilment of the deal between you and the Site;
• Observance of our lawful duties;
• To safeguard your vital interests; to carry out a job in the general interest;
• Because our valid interests do not outweigh our basic rights and liberties.

RETENTION

• When you purchase through the Site, we will keep your Personal Information on file until you request that we delete it. Please see the ‘Your rights’ part below for more information on your right to be forgotten.

DECISION-MAKING ON AN AUTOMATIC BASIS

If you are an EEA resident, you have the right to object to processing based purely on automatic decision-making (including profiling) when that decision-making has a binding consequence on you or otherwise has a substantial impact on you.

• We use consumer data to make completely automatic decisions that have a legal or another major impact.
• Our processor employs restricted automatic decision-making to avoid fraud that has no legal or other major impacts on you.

DO NOT TRACK

Please keep in mind that we do not change our data gathering and usage practises when we notice a “Do Not Track” signal from your browser because there is no uniform industry knowledge of how to react to such signals.

CHANGES

This Privacy Policy may be updated from time to time to reflect changes in our practices or for other practical, legal, or governmental reasons.

CONTACT

If you have any concerns or would like to make a complaint about our privacy practices, please reach us by email at greeting info@textileemporium.co.uk. As previously stated, if you wish to file a complaint, please reach us via e-mail or mail using the information given under “Contact” above.

If you are dissatisfied with our answer to your complaint, you may file a complaint with the appropriate data security body. You can reach out to your local data protection authority or our supervising body by clicking info@textileemporium.co.uk